UltraCare Professional Support

International Technical Assistance Center

Our medical gas plants are considered to be medical devices, so they must be maintained as such, as a breakdown/failure of this equipment can have serious consequences for the health of patients, assisted by them.

We are the first and the oldest Portuguese manufacturer of Medical Gas plants and vacuum and compressed air centralized systems, with more than 500 units operating in Hospitals and Health Centers just in Portugal since 1987.

We currently export to more than 60 countries and we have ongoing projects in more than 80 countries around the planet.

To meet the requirements for good service care for your equipments, ULTRA-CONTROLO has an International Technical Assistance Center, CIAT, certified by ISO 13485:2016 and ISO 9001:2015, working almost 24h/day.

UltraCare
Help Desk Support

With signed contract you will benefit with:
- Peace on mind with no surprises!
- Less operating cost because of less failures!
- Long lifecycle of the equipment!
- six months warranty on the assisted parts!
We offer you:
40 years of experience and knowledge!
MD with 42 years in the Service field.
Highly trained board technicians with 15 years servicing medical devices.
Plan the Preventive Maintenance with a forecast of annual costs.
24/24 hours, 365 days/year
6 month warranty on the equipment we assist.
Factory exclusive parts and tools.
Workshop certified by SGS and which meets the requirements of ISO 13485: 2016 and ISO 9001: 2015.
Maintenance Engineer to coordinate the department and guide the customer in any scenario.
Spare parts service.
Equipment for rental.

In addition to our medical gas plants, we also carry out preventive maintenance, general overhauls, repairs and/or sending replacement parts for all types of compressors, vacuum pumps, circulation pumps, fans, filters, and dryers, of our manufacture and other brands, both in the industrial and hospital areas.